DSWD COMMITTEE ON ANTI-RED TAPE
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FUNCTIONS
(Based on DSWD SO. 2676 S. 2023)
RECONSTITUTION OF THE DSWD COMMITTEE ON ANTI-RED TAPE (CART) AND ANTI-RED TAPE UNIT (ARTU)
In the exigency of service and the need for continuing compliance with the requirements of the Republic Act No. 11032 (EODB Law), Anti-Red Tape Authority (ARTA) Memorandum Circular No. 2020-07, and other related issuances as well as the harmonization, streamlining and integration of related functions, the DSWD Committee on Anti-Red Tape (CART) and Anti-Red Tape Units (ARTU) are hereby reorganized and reconstituted.
The CART structure is further enhanced to incorporate the functions of the DSWD National Total Quality Management Steering Committee and the Quality Management Program - Program Management Team (QMP-PMT) as champions of the principles of Total Quality Management (TQM) and lead in the provision of directions and guidance in the enhancement and implementation of the DSWD Quality Management Program (QMP) geared towards full compliance with the EODB Law and other relevant statutory and regulatory requirements.
The DSWD ARTU, on the other hand, shall take on the roles, duties, and responsibilities of the OBS’ Quality Management Team (QMT), while the Cluster Management Committees shall assume the roles, duties, and responsibilities of the Cluster QMT.
Moreover, the ISO/QMS Committees will be reorganized as CART Technical Working Groups to perform their duties and responsibilities along TQM which would include the EODB and QMS
DSWD CART Primary Duties and Responsibilities
The DSWD CART shall ensure that the Department fully complies with the requirements of EODB Law, its IRR, and subsequent issuances by the ARTA, as may be applicable, utilizing various national and international management systems and standards such as the ISO 9001 for Quality Management Systems (QMS), other ISO standards, and the Performance Excellence Framework of the Philippine Quality Awards, among others.
Specifically, the requirements indicated above pertain to the conduct of the following:
Develop, formulate, and implement policies and mechanisms that will ensure full compliance of the Department with the EODB Law and other relevant statutory and regulatory requirements;
Ensure that the policies and mechanisms established are consistent with the principles of the Whole of Government and the Whole of Nation Approach that will result in a more harmonized inter-agency/partners collaboration and support through streamlined systems and interoperability procedures towards an improved program and service delivery;
Review and develop strategies and timelines related to the Department-wide implementation of the QMP/QMS, and conduct enhancements/recalibrations, if needed;
Review and implement improvements on the QMS, aligned with the EODB Law and other relevant statutory and regulatory requirements;
Review and register of Standard Operating Procedures (SOPs) of the Department as required under the DSWD QMS;
Develop and institutionalize the Manual of Operations of CART as well as its attendant SOPs to effectively operationalize its functions and responsibilities;
Create and/or improve appropriate Technical Working Group (TWG) to address various requirements of CART in the performance of its functions;
Conduct Public Consultation and vetting process on the SOPs with process implementers;
Conduct Standardization, Streamlining, and Reengineering, and propose digital initiatives/automation and continual improvement to services and support functions;
Deliberate and approve the Program and Service Delivery Improvement Plan of OBS/FOs as recommended by the CART Secretariat;
Ensure effective implementation of the Program and Service Delivery Improvement Plan (PSDIP) within the set timeline;
Conduct compliance cost and benefit analysis, time and motion studies, evaluation and monitoring of improvement of all the agency's services and support functions, and reengineering of the same;
Subject to the Guidelines/National Policy on Regulatory Management System to be issued by the ARTA:
Establish the DSWD Regulatory Management System and Standards;
Notify the ARTA of every formulation, modification, and repeal of regulations, ordinances, or other related issuances;
Conduct post-implementation assessment and review of existing regulations, ordinances, or other related issuances, and undertake Regulatory Impact Assessment (RIA);
Prepare a Preliminary Impact Assessment (PIA) whenever there is an intent to formulate, modify, or repeal a regulation and submit it to the ARTA;
Produce a Regulatory Impact Statement (RIS) upon completion of each RIA and submit it to the ARTA for review and assessment;
Refer to the ARTA’s policy option or recommendations to the appropriate decision-makers within the agency; and
Submit an inventory and electronic copies of all existing (both in effect and repealed) regulations and issuances to populate the Philippine Business Regulation Information System (PBRIS) of ARTA.
Register new regulations and issuances to the UP Office of National Administrative Register and Official Gazette for publication within fifteen (15) days from issuance.
Ensure effective knowledge transfer, or information dissemination among offices and employees on ARTA-related training, briefings, or such related matters obtained by office staff within sixty (60) days from the end of the training;
Spearhead the implementation of Citizen’s Charter
Set up the most current and updated service standards and indicate in the Citizen's Charter in accordance with the prescribed template issued by the ARTA, and submit the same to the ARTA to populate the Anti-Red Tape Electronic Management Information System (ARTEMIS);
Monitor and periodically review the office or agency's Citizen's Charter, specifically: procedures/steps, time, documentary requirements, and fees;
Lead in the enhancement/updating of DSWD Citizen's Charter, should there be any change/s, it must be posted earlier than March 31st of each year;
Promote agency compliance with the zero-contact policy in accordance with the EODB Law through the establishment of appropriate policies and mechanisms as well as corresponding monitoring of its effectiveness;
Monitor the provision of automatic approval and/or automatic extension of license, clearance, permit, certification, authorization, and services beyond the prescribed processing time of 3-7-20 working days while ensuring proper implementation of the Zero Backlog Program;
Lead in the continuous improvement of the agency's external and internal services including its support functions while ensuring compliance with the prescribed processing time as mandated by EODB Law or the agency's mandate under special law;
Establish and manage a public assistance complaints desk or ARTA Helpdesk to effectively receive complaints, and feedback, and monitor customer satisfaction via hotline numbers, short message service (SMS), information and communication technology, or other mechanisms where clients may adequately express their complaints, comments, or suggestions. The CART must ensure that complaints forwarded by the Presidential Complaints Center, Civil Service Commission's Contact Center ng Bayan, and Complaints Action Center of the ARTA are acknowledged, received, responded to, and/or acted upon within the prescribed period by the intended recipient within the DSWD;
Establish appropriate client feedback mechanism and client satisfaction measurement;
Submit a report to the ARTA not later than the last working day of January of each year the results of the Client Satisfaction Survey for each service based on the guidelines to be issued by the ARTA;
Serve as the arbiter for Ease of Doing Business complaints and grievances;
Coordinate with the agency's communications/public relations office the dissemination of ARTA Information, Education, and Communication materials for public consumption through Communications, research, and campaigns TWG;
Provide advice/recommendations to the Secretary to further improve compliance with the EODB Law and other relevant statutory and regulatory requirements; and
Ensure to perform such other functions, duties, and responsibilities under EODB Law, its IRR, and other existing and future issuances by the ARTA, and other Regulatory/Oversight Agencies.
DSWD COMMITTEE ON ANTI-RED TAPE
Regular Members
DIANA ROSE S. CAJIPE, MD, FPOGS
Undersecretary for Disaster Response Management Group (DRMG) Email: ousdrmg@dswd.gov.phMONINA JOSEFINA H. ROMUALDEZ
Undersecretary for Operations GroupEmail: ousoperations@dswd.gov.phVILMA B. CABRERA, CESO II
Undersecretary for National Household Targeting System and Pantawid Pamilyang Pilipino Program (4Ps)Email: ous_nhts4ps@dswd.gov.phFATIMA ALIAH Q. DIMAPORO
Undersecretary for Legislative AffairsEmail: ousla@dswd.gov.phATTY. EDWARD JUSTINE R. ORDEN
Undersecretary for General Administration and Support Services Group (GASSG)Email: ousgassg@dswd.gov.phATTY. ADONIS P. SULIT, CESO II
Undersecretary for Policy and Plans Group (PPG)Email: ousppg@dswd.gov.phALAN A. TANJUSAY
Undersecretary for Inclusive – Sustainable Peace and Special ConcernsEmail: ousispsc@dswd.gov.phEDUARDO M. PUNAY
Undersecretary for InnovationsEmail: ousinnovations@dswd.gov.phDENISE FLORENCE BERNOS-BRAGAS, MD, FPAFP
Undersecretary for Standards and Capacity Building GroupEmail: ousscbg@dswd.gov.phEMMELINE AGLIPAY VILLAR
Undersecretary for International Affairs, and Attached and Supervised Agencies (ASAs) under Office of the SecretaryEmail: ouasa@dswd.gov.phDSWD COMMITTEE ON ANTI-RED TAPE
Primary Alternate Members
ADA A. COLICO
Assistant Secretary for Statutory Programs under the Operations GroupEmail: oasstp@dswd.gov.phGINA V. WENCESLAO
Assistant Secretary for the General Administration and Support Services Group and Concurrent Officer-in-Charge (OIC) of the Legal ServiceEmail: oasfinance@dswd.gov.phMARITES M. MARISTELA
Assistant Secretary for the National Household Targeting System and Pantawid Pamilyang Pilipino Program (NHTS-4Ps) under the Office of the SecretaryEmail: oas_nhts4ps@dswd.gov.phJANET P. ARMAS,
CESO IV
IRENE B. DUMLAO, CESO IV
Office of the Assistant Secretary for Disaster Response and Management Group (DRMG)Email: nrlmb@dswd.gov.phARNEL B. GARCIA,
CESO II
RODOLFO M. SANTOS, CESO II
Assistant Secretary for Policy and Plans GroupEmail: oasppg@dswd.gov.phATTY. BALDR H. BRINGAS
Assistant Secretary for InnovationsEmail: oasi@dswd.gov.phDSWD COMMITTEE ON ANTI-RED TAPE
Secondary Alternate Members
FLORENTINO Y. LOYOLA JR.
Assistant Secretary for Specialized Programs under Operations GroupEmail: oasspep@dswd.gov.phMARCELO NICOMEDES J. CASTILLO
Director V, Special Assistant to the Secretary (SAS) for Innovations and Coach Monitor of the STBEmail: stb@dswd.gov.phJUAN CARLO V. MARQUEZ
Assistant Secretary for External Assistance and Development under PPG and Project Manager of Beneficiary Fast, Innovative, Responsive, Service Transformation (BFIRST) Social Protection ProjectEmail: oasead@dswd.gov.phTHE CART SECRETARIAT
IMEEH T. DE LEON
Administrative Officer V
ATTY. DIVINE KRISTINE S. LEAÑO
Chief Administrative Officer
Overall Lead Secretary of Committee on Anti-Red TapeLEILA D. GUELAS
Administrative Officer II
DONNA MAE B. HUARDE
Project Development Officer IVREY C. LEBERIAGA
Administrative Officer II
JUSTINE ANDRE O. VILLAPA
Information officer IIIRODANTE G. DULAY
Administrative Officer V
JULIAN CARLO SOTIANGSO
Administrative Assistant II
Antoinette Katrina L. Abad
Executive Assistant VI
Office of the Secretary
Atty. Krishta M. Rivato
Executive Assistant IVOffice of the Undersecretary for Policy and Plans GroupPrincess Erline M. Celestial
Executive Assistant III
Office of the Assistant Secretary for Policy and Plans Group
CINDY O. BADIOLA
Project Development Officer IITHE ARTU HEAD
( Central Office )
DIANNE JOIE E. RUIZ
Director IV, - Digital Media Service (DMS)Email: dms@dswd.gov.phCLARISSA LARA A. DURAN
Director IV, - Agency Operations Service (AOS)Email: aos@dswd.gov.phATTY. MEGAN THERESE Y. MANAHAN
Director IV, - Standards Bureau (SB)Email: sb@dswd.gov.phRHODORA G. ALDAY
Director IV, - Policy Development and Planning Bureau (PDPB)Email: pdpb@dswd.gov.phWAYNE C. BELIZAR
Director IV, - Financial Management Service (FMS)Email: finance@dswd.gov.phCHRISTIAN JOSEPH M. REGUNAY
Director IV, - Information and Communication Technology Management Service (ICTMS)Email: ictms@dswd.gov.phHELEN Y. SUZARA
Director IV, - Social Technology Bureau (STB)Email: stb@dswd.gov.phMICHAEL CRISTOPHER R. MATHAY
Director III, - Disaster Response Management Bureau (DRMB)Email: drmb@dswd.gov.phATTY. BERNADETTE A. MAPUE-JOAQUIN
(KALAHI-CIDSS-NPMO)Email: kc@dswd.gov.phATTY. MARIJOY D. SEGUI
Director IV, - Internal Audit Service (IAS)Email: ias@dswd.gov.phGEMMA B. GABUYA
Director IV, - Pantawid Pamilyang Pilipino Program (4Ps)Email: gbgabuya@dswd.gov.ph / 4ps-npmo@dswd.gov.phJENNIFER M. RIZO
Director IV, - Human Resource Management and Development Service (HRMDS)Email: hrmds@dswd.gov.phATTY. JUSTIN CAESAR ANTHONY D. BATOCABE
Director IV, - Social Welfare Institutional Development Bureau (SWIDB)Email: swidb@dswd.gov.phEDUARDO M. PUNAY
Undersecretary for Innovations and Head of BangUn ProgramEmail: bangun@dswd.gov.phEDMON B. MONTEVERDE
Director IV of the Program Management Bureau (PMB)Email: pmb@dswd.gov.phATTY. BALDR H. BRINGAS
Assistant Secretary for Innovations, and Officer-In-Charge, National Program Manager of Enhanced Partnership Against Hunger and Poverty (EPAHP)Email: epahpnpmo@dswd.gov.phLEO L. QUINTILLA
Director V, Special Assistant to the Secretary (SAS) for DRMG and Concurrent Officer-in-charge (OIC) of the NRLMBEmail: nrlmb@dswd.gov.phGINA V. WENCESLAO
Assistant Secretary for the General Administration and Support Services Group and Concurrent Officer-in-Charge (OIC) of the Legal ServiceEmail: legal@dswd.gov.phATTY. KARINA ANTONETTE A. AGUDO
Director IV, - Administrative Service (AS)Email: admin@dswd.gov.phMIRAMEL G. LAXA
Director IV, - Sustainable Livelihood Program (SLP-NPMO)Email: livelihood@dswd.gov.phALDRINE R. FERMIN
Director of Traditional Media Service (TMS)Email: tms@dswd.gov.phJIMMY FRANCIS T. SCHUCK II
Director IV - National Household Targeting Office (NHTO)Email: nhtspr.npmo@dswd.gov.phTHE ARTU HEAD
( Field Offices )
DR. BARRY R. CHUA
Director IV, Regional Director - Field Office CALABARZONWebsite: https://fo4a.dswd.gov.phMARIA C. APLATEN
Regional Director- Field Office Cordillera Administrative RegionWebsite: https://car.dswd.gov.phMARI-FLOR A. DOLLAGA-LIBANG
Regional Director, - Field Office CARAGAWebsite: https://caraga.dswd.gov.ph